Privacy Policy

Privacy Policy

Introduction

Welcome to https://wellness-center-austin.storysurge.net (referred to as “wellness center Austin,” “us,” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) in the United States
  • Utah, Connecticut, Virginia, South Africa’s, and other relevant state-specific privacy laws.

Scope

This Privacy Policy applies to all aspects of our online presence, including our official website, mobile applications, online services, and products offered under the wellness center Austin brand. However, please be advised that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This policy covers various interactions, including but not limited to:

  • When you create an account and use our applications or services as an authorized user.
  • During your visits to our websites linked to this Privacy Policy.
  • Whenever you receive communications from us via email, phone calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details and billing addresses required for transactions.
  • Financial Information: Banking information for financial services or donations.
  • Purchase Information: Data about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique device identifiers, such as IP addresses and mobile phone numbers, to recognize your device and provide personalized content.
  • Location Data: Geographic location information to offer location-based services and tailor content to your region.
  • Feedback: Your comments, reviews, and suggestions to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with us on these networks.
  • Product Information: Details about the products you show interest in or purchase from our e-commerce platform.

We collect this data through direct user input, interaction with our systems, and automated technologies, including cookies and similar tracking tools. We also receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

Cookies are small text files stored on your browser or device when you visit our website. We use cookies for several purposes:

  • Strictly Necessary: These ensure the basic functions of our website and applications, such as enabling secure connections and remembering user preferences.
  • Preference: Cookies store settings and customization choices to personalize your experience.
  • Analytics: They enable us to analyze user behavior and improve our services by understanding how visitors engage with our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified in this Privacy Policy or as required by law. Once the data is no longer needed for these purposes, we will delete or anonymize it securely. Our retention periods may vary depending on the sensitivity of the information and applicable legal requirements.

Security Measures

We prioritize the security of your personal data and employ robust organizational and technical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted communication protocols to secure data transmission.
  • Engagement of reputable third-party processing providers who adhere to strict data protection standards.
  • Regular security assessments and updates to address emerging threats.

Children’s Privacy

wellness center Austin does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in specific circumstances.
  • Restriction: Limiting the use of your data under certain conditions.
  • Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Ensuring that you are not subject to unfair treatment due to exercising your privacy rights.

To exercise any of these rights or make data-related inquiries, please contact our dedicated Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

wellness center Austin reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For questions, requests for information, or to exercise your data rights, please contact us:

  • Email: [email protected]
  • Mailing Address: Wellness Center Austin, Privacy Team, [Address], Austin, TX 78701 (Please note that this is a hypothetical address for illustration purposes.)